Application of Smart Wearable Device Interaction Design Based on User Experience Map
DOI:
https://doi.org/10.71451/ISTAER2573Keywords:
User experience map; Smart wearable devices; Interaction design; User research; Touchpoint optimizationAbstract
This paper addresses the interaction design challenges faced by smart wearable devices in limited screen space and diverse usage scenarios, proposing and systematically demonstrating an interaction design method based on user experience maps. By constructing a closed-loop design framework of "user research - journey description - pain point analysis - solution generation - prototype verification," the user experience map is elevated from an analysis tool to a core navigator throughout the entire design process, effectively solving the problems of experience breakpoints and scenario disconnects in traditional design methods. In a case study of a smartwatch's sports and health monitoring function, this framework successfully guided the design process from identifying pain points such as inconvenient data viewing and cumbersome operation to implementing specific solutions such as interface simplification, gesture optimization, and voice feedback. Empirical data shows that after optimization, task operation time was reduced by 45%, the completion rate reached 100%, and the system usability scale improved to an excellent level. This research innovatively establishes a systematic experience design method applicable to smart wearable devices, not only providing an operable process guide for design practice but also laying a theoretical foundation for exploring the integration of user experience maps with new technologies such as artificial intelligence and promoting the development of adaptive interaction.
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